Arcarithm | NASA SEWP VI Contract

The NASA SEWP (Solutions for Enterprise-Wide Procurement), pronounced "soup", provides the latest Information Technology, Communication, and Audio-Visual (ITC/AV) solutions and services for all Federal Agencies and their approved contractors. Created in 1993, SEWP I was the first Government-Wide Acquisition Contract (GWAC) in the federal acquisition space. Originally, the contract vehicle provided only technology products for NASA and all other agencies. SEWP has continually evolved over the past 30 years, expanding its scope to meet the requests of its customers. The SEWP vehicle represents acquisition innovation within the Federal Government. The program is self-funded through usage fees (0.34%) and provides all Federal agencies with acquisition support - more than 50,000 orders a year.

Arcarithm is a contract holder under the NASA SEWP VI (SEWP VI) GWAC. Through our Category C contract, Arcarithm provides Mission-Based Information Technology, Communications, and Audio-Visual service solutions to federal agencies and their authorized contractors.

Arcarithm Contract Information

Contract Holder: Arcarithm
Contract Number: 80TECH26D0914
Contract Category: Category C – Mission-Based ITC/AV Service Solutions
Contract Type: Government-Wide Acquisition Contract
Period of Performance: November 1, 2026–October 31, 2036
UEI: LYSTBJSGN458
Business Status: HUBZone Small Business
Company Address: 1002 Meridian Street North, Huntsville, AL 35801

Request a Quote

To request a quote for services or solutions available through Arcarithm’s SEWP VI contract, contact:

Email: SEWPQuote@arcarithm.com
Telephone: 256-489-4032

Arcarithm will confirm that the requested services and solutions are within the scope of its Category C contract and available through the SEWP database of record before submitting a formal quote.

Arcarithm Program Management

SEWP Program Manager
Justin Goodwin
Email: justin.goodwin@arcarithm.com
Telephone: 256-412-9978

SEWP Deputy Program Manager
Randy Riley
Email: randy.riley@arcarithm.com
Telephone: 256-763-8781

Order Issues and Post-Delivery Support

For assistance involving an order, service delivery, installation, warranty, technical support, software support, or another post-delivery matter, contact:

Email: SEWPComplaint@arcarithm.com
Telephone: 256-412-9978

Support and warranty provisions applicable to a particular solution or service will be identified in the applicable quote and delivery order.

To report a delayed, incorrect, disputed, or otherwise problematic order, contact SEWPComplaint@arcarithm.com and provide, when available:

Agency name
Delivery-order number
Contracting officer’s name and contact information
Description of the issue
Requested resolution
Applicable delivery or performance date

Arcarithm will acknowledge the issue, coordinate with the appropriate personnel, and communicate its status and resolution to the customer.

A.1.13 FAIR OPPORTUNITY AND REQUESTS FOR QUOTES

Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office.

The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users.

If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:

all such items are clearly marked as not yet available on their SEWP contract; and
the contractor submits a technology refreshment request to add those products to their contract.

If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.

Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.

When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.

When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).

Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.

NASA SEWP Support

NASA SEWP Help Desk

Email: help@sewp.nasa.gov
Telephone: 301-286-1478
Hours: Monday–Friday, 7:30 a.m.–6:00 p.m. Eastern Time
Website: NASA SEWP website

Related Resources

Download the Arcarithm NASA SEWP VI Ordering Guide for contract information, quote-request instructions, ordering procedures, and customer-support contacts.

Arcarithm NASA SEWP VI Ordering Guide (PDF)